TRAINING DESIGN & DELIVERY CERTIFICATE (TDDC) COURSE
(The Train-The-Trainer (TTT) Program from Wavelength)

§ Registrations OPEN for the next session of TDDC Course
starting on January 09, 2011. §

Course Name: Training Design and Delivery Certificate Course (TDDC) from Wavelength

Who Should Join this Course?

• Individuals working in BPOs / Call Centers as Customer Care Executives (CCEs) /Representatives (CCRs) in various processes (voice-based/web-based) who wish to become effective trainers and establish their careers in the Learning and Development (L&D) function.
• Individuals working in the Human Resources (HR) division/department of other corporates who wish to become proficient trainers.
  

Pre-requisites for the Course :

• The candidate taking this course should be a graduate or pursuing graduation
• The prospective course participant should have at least 1 year of full-time work experience.
• Good English comprehension and general command over English language.

Course Objectives:

Upon completing this course the learner should be able to:

• Design effective trainings that surpass you audience’s expectations.
• Deliver training programs confidently, by engaging your audience and establishing the learning firmly in their minds.

thus, after successfully completing the TDDC course, the course participant should become a prime candidate for the position of trainer. This Train-The-Trainer Course from Wavelength will enable you to design and deliver effective trainings.

TDDC - Content Outline:  

1. The elements of a training program
2. Training needs – The organizational perspective
3. The characteristics of an effective trainer
4. Understanding the adult audience
5. Designing strong training programs
6. Learning Theories and Models ***
7. Creating and using the audience profile
8. Training goal and objectives
9. Creating appropriate training strategies
10. Designing to engage the attention of the participants
11. Using brain-friendly techniques
12. Delivering trainings effectively
13. Presentation skills
    • Voice (Volume/modulation)
    • Language (Verbal/Non-verbal)
    • Visual
    • Animation
14. Laying out the rules of the game
15. Engaging the participants’ attention
16. Arresting the decline in interest
17. Thinking on your toes – Extemporizing games and activities
18. Thinking on your toes 2 – Extemporizing examples
19. Using the training kit effectively.
20. Using PowerPoint to induce and not kill motivation
21. Using the training devices effectively
22. Disruptive participants – types, prevention, and cure
23. Different classroom activities and their implementation
    • Icebreakers
    • Energizers
    • Role Plays
    • Games
    • Discussions
    • Quizzes
    • Reflections
24. Establishing an Equal-Opportunity classroom
25. Providing feedback effectively
26. Query resolution – dos and don’ts
27. Training Evaluation
28. Introduction to eLearning


*** Comprises the following:

• Principles of Andragogy
• Learning Styles
• Keller’s ARCS model
• The Schema Theory
• Cognitive Dissonance
• Brain-based Learning

TDDC - Learning Methodology:

• Course Design, Development, Implementation based on Instructional Design Principles
• Project-based Approach Complemented with Real-life Illustrative Cases
• Creation of a Training Strategy Document for the Project.
• Classroom Presentation (Role-play Mode)
• Home Assignments
• Continuous Evaluation and Feedback
• Subjective Online Test at the End of the Course

Course Duration:

• Two months (Eight Weeks Course) - with classes on Sundays.
• Two classes (every Sunday) of 1 hour each with a 10-minute break between classes.
• Additional Time the course participant has to spend on Project Assignments – Minimum 6-8 Hours per Week.

Course Fee:

• Please call 9810324284 / 9810412297.

The TDDC Certificate:

• Upon completing this course you will receive Training Design and Delivery Certificate (Train-The-Trainer Program) Course from Wavelength.

How to join the TDDC Course:

• To know about the availablity of seats in the next session and the process of registration contact Wavelength at 9810324284 / 9810412297 or send an email to connect[at]vibrantwavelength[dot]com *
  
  * Please replace "[at]" and "[dot]com" with "@" and ".com" respectively when you send us an email.

Views of our
Course
Participants
from Training

" I really enjoyed the course and found it immediately relevant.
I am able to use the learning to positively impact my work”

Vikramaditya Tiwari,
Vice President,
HSBC Bank ,Noida

"I must say this was probably one of the best experiences of learning I had in my whole life. It was because:
* I had the freedom to learn and focus on what I wanted to draw / learn in-depth from the content.
* The methodology was learner-led, where I had to understand concepts and apply them in assignments.
* The duration was just apt to learn and apply, so that learning remained with you.
* Excellent facilitation by the Facilitator. Truly marvelous, the way she encourages you to learn!
*There was feedback as well as recognition at the end of each module, which kept you going.
*You never felt alone, because of the discussions with fellow colleagues. ”

Ignatius Stanislaus Lobo,
GM - Sales Training & Systems, Pepsi India, Hyderabad

"The IDCWC course is an end-to-end solution course that ensures thorough comprehension of theories and their application. It bought out in me an enriching ‘Creative and Logical Blend’ of ‘Designing Content and Writing Content’ to enhance learning to its fullest.

It was indeed a great privilege to earn Honors at Wavelength. Though the learning process and practice was ‘intense’, it challenged me to expand my horizon beyond treating Instructional Design merely as a way to create training manuals. ”

Payal Gandhi,
Deputy Manager, Wiipro BPO , Delhi.

" It was wonderful experience of learning ID. I handle a team of content developers (I am not addressing them as IDs yet, including me). I come from an entirely functional background, and this new team of content developers, develops content based upon the functional requirements. This course came to me at the right time and I could relate my requirements with the structure of content and also those useful tips, which could make my life easy. Today my guidance to my people is completely based on the principles I learnt. So, thanks to IDCWC.”

Gurudath Shenoy,
Training Manager,
ICICIPrudential LifeInsurance ,Bangalore

"In a nutshell, it was a very informative course and I do feel a lot confident in talking about the nuances of Instructional design. The assistance provided by Wavelength & The promptness of responses to questions either over email or on the discussion forum made up for the lack of face-to-face interaction. So, thank you for all your time and effort!
I wish you continued success too!”

Yamini Hirvey,
Deputy Manager (Trg.), IBM-Daksh, Delhi.

"The course was just great. It has given me a new insight into various classic theories related to learning. It has also enhanced my understanding of the world of e-learning, an emerging technology in the Indian industry. I thank Wavelength for its efforts in building and running this course in a most effective blended way. I congratulate the team for making it happen.”

Keshava Murthy,
Manager (Technical Training),
Reliance Energy Ltd. ,Mumbai.

"I had a wonderful learning experience. I thought that Instructional Design has got to do only with common sense and this course proved me wrong, as there are solid theories behind it. The 3 months duration is just perfect for someone working, not too long or too short. The course structure is very good and to the right detail designed by using good ID strategies.

The best thing about this course in comparison to those provided by other institutes is the discussion forum where all learners come to a common platform and share their opinions and learn together and the feedbacks from the mentor for all assignments. Every step of the way, we knew our progress.

I also liked the fact that the course coordinator was very active and ensured that none of us missed the deadlines. I have already referred some of my colleagues who are enjoying the course right now. I am sure anybody can handle interviews very confidently after attending this course and those who are already IDs can create good courses.”

Romola Kshetrimayum,
Sr. Training & Documentation Specialist, Oracle India, Bangalore.

"At the onset, I would like to thank Shafali and her team for having created this wonderfully enriching program, which had so much depth in its content. It seems that someone (has to be a team of experts) has painstakingly gone through the various aspects of the course in order to create this masterpiece. The course, by involving the learners in various activities, took an incredibly practical approach to impart knowledge on the subject of Instructional Design. Had it not been for the concept assignments, project assignment, discussions, quizzes and the regular feedback from the facilitator, the course would have merely been academic in nature. This course serves as a fine benchmark for me for taking up any other Elearning courses in future. I may or may not choose Instructional Design as a profession, but the learning I have acquired here surely helps me in gaining understanding of the ID world. It was truly a memorable journey which I shall cherish....at least till the time I take up one of your next courses! ”

Praneet Upadhyaya,
Training Lead (Voice & Accent), Keane Worldzen, New Delhi

"It had been a wonderful journey through the IDCWC course where I got immense value addition to my current ID knowledge.

Thank you for such a
wonderful and innovative course.”

Sumegha Lazarus,
Asst. Manager - Trg. & Devpt.,Reliance Infostreams ,Mumbai

"It has been a challenging and unique learning experience. This was my first online course ever, and it was no less demanding than a classroom one. I loved the way the course lectures were presented, discussions facilitated, and assignments evaluated to continuously guide learning. Content-wise too, I am fully satisfied as I learnt a number of new practical tools, frameworks, and methodologies for instructional design as well as content writing. That I am actively engaged in course design and delivery (though CBTs) makes me value the course even more.”

Bharati Joshi,
Independent Consultant (Training & Curriculum Design), Jaipur

"I was not a "e-learning" fan till I joined the IDCWC Online course! I liked the course structure and detailed comments on my assignments & project work kept me motivated throughout the course.

Although my immediate application of the course learning is not in the e-learning space, I am seeing a lot of value by applying the concepts into designing training courses and improving some of the existing training contents."

Sreeprya Jayaprakash,
Sr. Executive (Learning & Development), ARM Embedded Technologies (India Office), Bangalore.

"The experience was wonderful, though a little hectic at times. But kudos to Aakash, he ensured that the assignments were submitted on time. In my case it is the other way round. Application already existed but I never knew about the theory. Course per se was well structured. In fact I should say the course ‘Walked the Talk’. And finally, Shafali thanks to you for your timely feedback, motivation, and inputs.”

Manjula Ramprasad,
Asst. Mgr.(Training & Devpt.), Hinduja TMT, Bangalore.

"My feedback, in one word is – Fantastic!
To be specific, I liked:
a) the style of training of the facilitator and I appreciate the content selection and time allocated for each content chunk.
b) different modes of staying connected (discussion forums and assignments) that help in increasing the retention level.
c) focus on application of various models and theories that we study.
d) the experience & the knowledge of the facilitator and her awareness level of the latest developments in the ID field. ”

Vivek Tiwari,Manager Learning and Devpt, Amercan Express, Gurgaon.